Before you answer the question, here is some help
He looks young, so play safe – if any customer appears to be under age for the product always ask for ID.
Under the Public Health Bill 2023, it is a criminal offence to sell vaping products to individuals under the age of 18.
Make sure that you are ready to comply, or you could face fines of up to €4,000 or up to six months in prison.
He hasn’t got any ID, but says they are for his older brother.
If you doubt a customer’s age you should always ask for ID.
All acceptable forms of ID must have a photo and date of birth.
These are ok:
- Driving licence – ONLY if it’s a photocard – check the date of birth.
- Passport – but check the photo and the date of birth.
- The Garda Age Card – but check the photo and date of birth.
What are age restricted products?
- Loose tobacco/roll your own tobacco
- Pipe tobacco
- Cigarettes
- Cigars
- Cigarette papers
- Filters
- E-cigarette / vaping products
- Alcohol
- National Lottery tickets
- National Lottery scratch cards
Do you serve or refuse?
You should have refused to serve this customer because he definitely looked young and couldn’t prove his age with valid ID. This refusal must be recorded.
Try again!
You should have refused to serve this customer because he definitely looked young and couldn’t prove his age with valid ID. This refusal must be recorded.
Well done!